We love our cars! If you are a proud owner of a Mercedes Benz, you know how you feel about your vehicle. It drives like a dream, and you want it to stay that way. You want the best possible service for your pride and joy and are looking to find a shop that will meet your standards for service.
Since 1878, when Mercedes Benz first came out on the market, they have been on the cutting edge at the front of the curve when it comes to technology, performance, handling, and design. When choosing a shop to service your Mercedes Benz, finding one with state-of-the-art diagnostic equipment that plugs right into your vehicles and communicates directly with its onboard computer is essential. This onboard communication and the device your shop attaches to shares current information, up-to-the-minute with regards to services and condition of the engine and emission system. Finding a state-of-the-art shop specializing in Mercedes Benz means personalized service recommendations on your car based on your personal driving needs and condition of your vehicle, rather than the standard run-of-the-mill generic service recommendations based on mileage.
Certified Mechanics means your shop is employing current technology training and up-to-date repair techniques. ASE stands for National Institute for Automotive Service Excellence and is a standard of training all mechanics are measured. Finding a shop that has both Factory-Certified Master Technicians, years of experience under their belt, and the very best in technology is a premium recipe for a good shop for you and your car.
Open Door Policy
Look for a repair shop with an open door policy. If your mechanic allows you to visit your car while under repair shows honesty and transparency throughout the repair process.
Workmanship Guarantee
A shop that is confident in their work will guarantee their repairs by offering a workmanship warranty. Be sure to ask your local repair shop what their guarantee is on repairs to your vehicle.
State-of-The-Art Equipment
Your repair shop must have the latest in scanning and repair equipment to diagnose and repair your Mercedes Benz. Whether your car is fresh off the showroom floor, or ten years old, the shop you choose needs to quickly diagnose and repair your vehicle.
OEM Part Guarantee
Shops that seek out original equipment for your Mercedes are reputable shops that can pass along the factory warranty with repairs to your car. Your Mercedes deserves the very best in parts, so choose a shop that holds this standard by installing factory parts on your vehicle.
Experience
Talk with your shop, make sure there is an experienced mechanic on staff that has been working on Mercedes for a decade or more. This type of experience means your mechanic has seen a lot of cars with a variety of issues and will are qualified and equipped to handle your repairs.
Professionalism
Find a shop that will answer your questions and treat you like a valued client. Clean shops mean clean work. A shop with higher standards of cleanliness translates to higher standards from front to the back of the house.
Down Time
Seek out a shop that will help you get into a car when you come in for repairs. Your time is essential, you should not need to sit and wait for your vehicle when it is in for maintenance or repairs.
The Auto Excel team specializes in your Mercedes Benz; we are here to partner with all of our clients to help you get the most out of your treasured vehicle. Give us a call or make your appointment online with Auto Excel in Lexington today! You can find us at 271 Gold Rush Rd Suite 1, Lexington, KY 40503. See you soon!