We've always been highly satisfied with Auto Excel. The customer service representatives are top-notch! We feel like their prices are reasonable, and they can be trusted with recommendations -- making sure our cars are safe but not offering extraneous, unnecessary repair suggestions. On our most recent visit, we approved $1,200 in repairs based on their initial assessment of our car's issues. When they actually started the repairs, they realized that the problems weren't as bad as they originally thought, and the work ended up only being $650. I thought that showed integrity on their part, and we'll continue bringing our cars here in the future!