Lexington Auto Repair

Mon - Fri: 8:00 AM - 5:30 PM
5

Great place. Was in a jam and they accomodated me last minute on my Mini cooper. Actually wanted to do more then i needed. very appreciate of the place, people and service. Will definitely use them again.

Thank you for allowing us the opportunity to serve you and your MINI, Adam! We appreciate your support. 😄👍🏻🚘

- Auto Excel
5

Don't look anywhere else! This is the place to go!!! I was recently looking to purchase a new used vehicle. I was looking for a mechanic that would do BMW's. I first called Import Auto Specialist Inc. And they were extremely rude, non helpful, and waste of my time. I called and asked for a general "ball park estimate" on a part, and estimate for replacement and told me they could talk to me "next Friday" NEXT. I hung up, I only called them simply based off of reviews from Google Maps, never calling them again. I then Google Maps again and found Auto Excel and gave them a call. Once again, picking off of ratings of reviews. Right from the get go, I felt like I was talking to a professional, and being treated like a customer. They told me about about a pre-perchase vehicle inspection. I got a bunch of information over the phone and just about everything I needed to hear and then some. I booked an appointment. I found a used car that I was interested in and they check it out and I was surprised to get an extremely detailed report texted to my phone along with photos of my vehicle. They also went through the report with me as well. They exceeded my expectations. I'm not from Kentucky, and it is nice to have honest upfront, helpful people. They were very upfront and honest and made it worthy of my time. Thank you so much for being helpful. Complete affordable and worth it! Highly reccomended!!!

Wow! Thank you for this heartfelt recommendation! We appreciate you and look forward to seeing you the next time you need us. Have a wonderful evening! :-)

- Auto Excel
5

Just good people doing right by their customers and beliefs

5

I have used Auto Excel on numerous occasions over the last few years. They have always been totally helpful. They help me rent a care if I need one. They provide a complete analysis of what is going on with my vehicle and estimate for each repair. Phillip is the best service manager with whom I have ever dealt. Plus, to top it all off, they do a great job of repairing my car and getting me back on the road. I highly recommend Auto Excel.

5

Great people and great service!!! Auto Excel is about quality and looks out for their customers. Would definitely recommend!

Thank you for recommending our auto repair team, Stewart! We appreciate you and hope you have a terrific weekend. :-)

- Auto Excel
4

Thanks for coming in to see us, Robert. We hope to provide a 5-star experience next time. :-)

- Auto Excel
5

By far the best auto shop I've ever dealt with; no comparison. I requested an appointment through the online form and within 15 minutes Dallas had contacted me to schedule a date & time and confirm my maintenance concerns. In addition, Philip provided what seemed like real time updates regarding my vehicle's progress. He was completely informative with respect to the tests and suggestions he had, not at all persuasive. Auto Excel never seemed to make a move without informing me and getting my approval. When repairs took longer than expected, they ASKED me if they could keep my vehicle an additional day, or if it would inconvenience me. Great service, great employees, great establishment. You have earned a life long customer.

5

Thanks for the five stars, Frankie! We appreciate you for choosing Auto Excel. :-)

- Auto Excel
5

If I wasn't from out of town I would make Auto Excel my "go to" auto repair shop. Phillip went above and beyond to get my Land Rover fixed in a timely manner and he scheduled Lyft rides for me while my car was being repaired. They sent me a link that had the write up for my entire car's inspection even though I only brought it in for one problem. They also provided me with multiple pictures to show my car's status throughout the whole process. I received excellent customer service and I'd recommend them to anyone. Also, they have a fantastic warranty and rewards program that came free with my repair which is rare for the mechanics in my area.

Thank you for your heartfelt review of our auto repair service, Rebekah. We are delighted we could take care of you and your Land Rover. Here's wishing you never have to use our warranty program, but we're glad we have you covered while you're back home. :-)

- Auto Excel
5

Wow, they fixed my classic Mercedes. Very professional. Modern facility and means. In the neighborhood so I'll be back. Thanks.

Thank you, Robert, for placing your trust in us. We are delighted we could help with your Mercedes and we look forward to seeing you again next time. :-)

- Auto Excel
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