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What Makes An Excellent Customer Service Experience In The Auto Repair Industry?

What Makes An Excellent Customer Service Experience In The Auto Repair Industry?

What Makes An Excellent Customer Service Experience In The Auto Repair Industry? When you need auto repair or preventive maintenance, working with a professional and trusted shop is your top priority. That’s why the pros at Auto Excel have made it our job to provide you with the best customer service experience available! Read on to see what makes for such an excellent customer service experience in the auto repair industry! Part of what makes the Auto Excel customer service experience so unique is the level of dedication we put into training our auto mechanics and service technicians. Our team receives the best in advanced certification training, as well as continuing education. Having a thoroughly knowledgeable and up-to-date squad is key to providing you with the highest quality work. In addition to the auto repair and preventive maintenance work we perform, we also provide a 58-point comprehensive inspection included with all services. Whether you b ... read more

What goes into a comprehensive auto inspection?

What goes into a comprehensive auto inspection?

What goes into a comprehensive auto inspection? Everyone has car troubles, but sometimes we can’t figure out what the issue is on our own. That’s why the pros at Auto Excel are here and prepared to give you a comprehensive auto inspection! Just keep reading to find out what all goes into a comprehensive auto inspection. Comprehensive auto inspections go through a variety of your vehicle’s working systems with a fine-toothed comb to check for any needed repairs or maintenance that may be causing issues with your car’s drivability or performance. Our auto mechanics will check for any odd or too-loud noises from your exhaust system, as well as any leaks while your vehicle is running. These could be signs of additional problems with the exhaust system. The exhaust system as a whole will be checked, with the tailpipe and muffler also receiving a thorough once-over, along with the exhaust pipe and related sensors. Any suspension-related problems ... read more

When it comes to the care of your Mercedes, you want the best auto mechanics around! What does that really mean and how does it make a difference?

When it comes to the care of your Mercedes, you want the best auto mechanics around! What does that really mean and how does it make a difference?

When it comes to the care of your Mercedes, you want the best auto mechanics around! What does that really mean and how does it make a difference? We love our cars! If you are a proud owner of a Mercedes Benz, you know how you feel about your vehicle. It drives like a dream, and you want it to stay that way. You want the best possible service for your pride and joy and are looking to find a shop that will meet your standards for service. Since 1878, when Mercedes Benz first came out on the market, they have been on the cutting edge at the front of the curve when it comes to technology, performance, handling, and design. When choosing a shop to service your Mercedes Benz, finding one with state-of-the-art diagnostic equipment that plugs right into your vehicles and communicates directly with its onboard computer is essential. This onboard communication and the device your shop attaches to shares current information, up-to-the-minute with regards to services and condition ... read more

Showing Love for Your Car

Showing Love for Your Car

Showing Love for Your Car Your vehicle may not need roses to feel loved this Valentine’s day, but there are definitely other ways you can bring the love. Whether or not you have children or dogs running amok in your car, it can always be challenging to keep it clean. Random receipts, fast food bags, crumbs, dirt, and more can all add up to make a mess. Your car loves to be loved and there are many ways you show your appreciation for the vehicle that gets you where you need to be every day.  February is the perfect time to show your love and getting your car clean is a great place to start! Here are a few tips: An old makeup brush can get into challenging spots where dust can hide. Use the brush to get out the dust in your vents and other tight places. Pet hair can be tricky too. Fill a spray bottle with plain water; spray the affected areas and then wipe with a squeegee to remove the hair from your upholstery. Use a clean cloth to wipe some olive oil onto your dash, stee ... read more

How Preventive Maintenance Can Help You Get the Most Out of Your BMW

How Preventive Maintenance Can Help You Get the Most Out of Your BMW

How Preventive Maintenance Can Help You Get the Most Out of Your BMW Many of the common kinds of BMW issues can be avoided if you take care of your car and perform regular maintenance. It’s a good habit to get into if you want to get the most out of your vehicle. The average American spends an hour and a half every weekday driving. As a BMW driver, at least you have a great car in which to do so.  Not only can regular maintenance help you get the most out of your BMW for as long as possible, but it also helps decrease the likelihood of you being the cause of an accident. Poorly maintained vehicles cause accidents at a collective cost of $2 billion a year.  The Most Important Maintenance Engine Your car’s engine is the heart of your BMW. It keeps you moving. It’s what gives you power and performance. Have it checked a couple of times a year along with your radiator.   Brakes Driving a BMW is lots of fun but y ... read more

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