Lexington Auto Repair

Such a positive experience! Only needed a routine oil change, but this will be my #1 choice for the future! I appreciate that they use technology to send text confirmation & reminders of my appointment! I arrived before they opened, but the staff were prepared & ready to get me started! I enjoyed waiting in their lounge-it was fresh, (looks very modern with hard wood floors, large flat screen TV, & a Keurig coffee bar & free wifi)! I was very impressed & comfortable!

Hands down the best service I've ever had with an auto repair shop, both in terms of quality and customer service. They thoroughly inspected my car and completed the repairs in a timely manner. They kept me informed throughout the entire process. They went ABOVE AND BEYOND in customer service. I more than recommend them .... you're crazy if you go anywhere else in Lexington for car service or repair.

Their customer service seemed to be pretty great!. Took my car in knowing full well that I needed new brakes and possibly new rotors and an oil change. That was until they gave me 2 pages worth of problems with my car and tried to scam me out of $1400. Maybe they assumed my husband and I were clueless to auto repair, but they misjudged us completely. After their inspection, and quoted total, we left, waited until the weekend and checked it ourselves, with some help of my father-in-law (bc I hardly ever dealt with rotors). We just took it there because we were impatient. But boy am I glad we weren't gullible like I assume the rest of their clients are! There was THREE problems with it. The 3 that I was already aware of. Costed a total of $200 dollars and 2 1/2 hours of labor. That we did ourselves!!!! Definitely would not recommend this place.

Outstanding service! The folks at Auto Excel are knowledgeable, thorough, respectful, and honest. I highly recommend them to everyone in the Central Kentucky area! The customer service they provide is second to none!!! These guys are so great! I took my Jeep in for routine servicing and during the inspection they discovered a few issues that needed to be addressed and repaired. Since my Jeep was still under factory warranty they recommended I get these repairs done at the dealership. There aren't many repair/service shops out there that would have told you that...most likely they would have just said, :hey you need to get this fixed and here's how much it costs." Can't say enough nice things about Mike and his great team. A+++

Awesome service. Very caring people that take the time to explain everything. Dealer wanted $110 hour to find why my vehicle was leaking. AutoExcel found it fixed it for WAY less. WAAAAAAY less. I rarely trust a auto mechanic, just don't know how to call them out on stuff. Auto Excel explains, and stands behind there work. They've earned my trust. Totally recommend them with any car challenge of any model. Thank you Auto Excel.

Took them my truck with a pretty good idea of what was wrong. They diagnosed the problem quickly and honestly. They installed and programmed a new computer with a 36,000 mile warranty. It wasn't the least expensive quote I got but the premium service and professionalism was well worth the difference in cost. Phillip was easy to work with and they kept in touch with me the entire time they had my truck. Thanks Auto Excel, Lexington KY.

I had a wonderful opportunity to spend time with Phillip at a Service Adviser school in Kansas City, Mo. I would highly recommend that you take all your vehicle needs to Auto Excel and be sure to ask for Phillip. Phillip is very knowledgeable, caring, and will take the time to explain everything that is going on with your vehicle. Mark Kiser -Complete Automotive Springfield, Mo.

I strongly recommend Auto Excel for all your automotive repairs. The folks at Auto Excel will treat you like family and Phillip Preston will simply take the time to explain what's going on with your vehicle and answer all your questions in terms you can understand! Great place!

I had the opportunity to work with Phillip Preston. What a wonderful man and a trustworthy individual. I hope I have a chance in the future to discuss auto repairs with him again. Thank you Phillip!