My son was driving from Ohio to Florida to college, when his car broke down in Lexington, Kentucky. We had to have it towed and there were several places to choose from when we googled Auto Care. We chose to have it towed to Auto Excel and I am so thankful we did. ERIC helped us with diagnosis of the problem and stayed in communication with us in Ohio. Excellent Customer Service...the old-fashioned-kindness kind! THANK YOU!