5

Top-notch service. After many trips to the dealership for the same issue, Meng was able to figure out what the problem was rather quickly. Meng also pointed out some other issues the dealership failed to mention. Phillip, my service advisor is amazing. They truly care about you and your vehicle.I will be recommending Auto Excel to all my family and friends.

Thank you so much, Morgan, for spreading the good news about the Auto Excel team. We are thrilled you're happy with our services. Happy Holidays! :-)

- Auto Excel
5

I'd give them 6 stars if I could. I'm a business woman myself and my advisor Phillip convinced me in seconds with his passion and knowledge. I could tell immediately that this was somewhere I could trust. How can you not TRUST a company that backs everything they say with PROOF?!? I've never seen ANY repair shop/tire shop/mechanic etc give me a detailed report of the EXACT condition my car is in. This is what solidified me coming to Auto Excel. Sure enough. Phillip was in constant contact with the condition of my car as it was in repairs. He was honest and had my safety FIRST AND FOREMOST. I recently purchased a car that to most would appear perfect, I went to MANY others (independent and corporations) and they all told me I was fine. It was obvious with the pictures and detailed report of my car that I was NOT fine. My brakes in their current condition could have left me injured, along with others, or resulted in an auto accident of some sorts. As Phillip put it, "this type of negligence is unacceptable". This ladies and gentlemen is why you pay the price for quality work. THOROUGH WORK! I've been in tears nearly all night since leaving at how blessed I feel that these gentlemen even pulled me into the back to explain to a young female just how things need to be working and what to look for. They care. I can't say enough! Why haven't YOU called them yet?! Ask for Phillip! He will keep your SAFETY in mind first and foremost, isn't that what's most important for you and your family? Thank you Phillip and the entire team for making my car safe. This is my business - my everything - my livelihood. I cannot express my gratitude. A FOREVER CUSTOMER AND SENDING EVERYONE I KNOW YOUR WAY. Let's take over LEX and the state of KY! Happy thanksgiving my friends.

Wow! Thank you so much for the amazing feedback of how Phillip and the Auto Excel team took great care of you and your vehicle. We are delighted to have you as a loyal client, and Happy Thanksgiving. :-)

- Auto Excel
5

This was my first experience at a car repair shop and it more than I could have hoped for. My friend and I were shuttle to the mall for free and picked up. They gave me amazing advice for my car and were so kind. I would recommend them to anyone looking for a nice and honest car repair shop. Thank you so much!

5

5

A great place to take your car. Customer friendly and no charges for things not needed.

Thank you so much, Larry. We appreciate you for choosing us. Happy Thanksgiving!

- Auto Excel
5

Friendly and through service. Phillip was honest and thorough in his explanation with my brake and tire needs. Philip treated me with respect and allowed me to see exactly why my car needed repairs, something almost unheard of for a mechanic shop or when you are a female. Everyone in the shop was friendly and professional.

Thank you so much for the kind words, Karen. We appreciate you for choosing Auto Excel and look forward to seeing you next time.

- Auto Excel
5

The service at Autoexcel is second to none. Phillip was my service advisor and was in constant contact with me in regards to the status of my vehicle. I’ve never been to a service shop that made me feel that I was being treated honestly. Autoexcel has changed that. I get a feeling of honesty and security when having my vehicle serviced there. I won’t go anywhere else. Thank you Phillip Preston and Autoexcel.

Thank you so much, Josh, for your kind words about the Auto Excel team. :-) We appreciate you and look forward to seeing you next time.

- Auto Excel
5

These guys have always been so honest with me on my car. They work with me to fix what needs it NOW & helps me wait on some to fit into my budge. And trust me that means a lot coming from a single mother with the only check coming in. Bless you guys!

Thank you so much for spreading the good word about our work, Michelle. Have a super week!

- Auto Excel
1

Offered to replace an entire engine for me with a used one for 10K, I declined, took the car home and replaced a $20 part and am again driving my car. Not sure if they simply default to a more expensive repair, failed to diagnose or some other reason.

1

Charged me $920 to not fix anything!

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