Excellent shop and I would highly recommend anyone to go here! Honesty and integrity is what I look for and I got it! My engine light came on and I had it checked with one of those sensors that said it needed a Knock Sensor. I knew it was an inexpensive part and I knew it really didn't do much to the car except possibly reduce the gas mileage. When I called for an estimate, I was expecting the old "I don't want to quote you because we want to be sure we are doing work that is needed" and I got it. My first reaction "typical, they want to up sell me!" I went against what I would normally do and actually set the appointment. I got a ride to work right away this morning and no delay. I was called later to be told that it wasn't the sensor it was something else that could be replaced, but wasn't hurting anything to leave as is. I was very pleased of course. When the car was done, I got picked up and taken right back to the shop. I asked about an estimate to have my back brakes replaced and was told that they inspected the brakes and they are fine. As I had originally thought, I was led in the wrong direction by another mechanic shop. I have been so pleased by the customer service and caring individuals at Auto Excel that I'm not sure I'll ever go anywhere else!